Contact us

Frequently Asked Questions

What are your operating hours?

Monday - Friday: 9 am - 4 pm ET.

Where do I upload my resume?

You'll upload your document after scheduling a call.

Do we offer a payment plan or refund?

Payment Plans: Yes. After receiving your invoice, all payment options will be offered.

Refund Policy: Once we accept your project, we start working on it immediately. This includes allocating our time and other resources towards your project. As a result, we are unable to offer refunds.

How long is the process?

We offer delivery options between 1 - 5 business days.

How many revisions do we offer?

The fee that you pay includes two revisions.  Requests for revision must be submitted within 2-weeks of you receiving the draft. Please be sure to review your draft carefully and thoroughly before submitting your revision request, if any.

Additional revisions are available for a fee of $50. This includes any revision after the two-week deadline.

When do I need to send my desired revisions back?

Within 14 days. Anything outside of that timeframe will need to be administered on your end.

Where do I sent my old resume or other documents?

We accept documentation within our OSPP Form. This form was sent to you within an email with a subject line "Thank you for your order".

Additional questions? We'd love to answer them!

Send an inquiry to

  • David F.


    I am still speechless. You guys helped me go from 0 to 6 interview requests each week. Not only that, but I secured a role at Google making $120,000 more. This is lifechanging. So worth the investment. Thank you!

  • Resume Writing Services

    Melissa L.

    Thank you! Sophia helped me go from an in classroom teaching job to a program management role for a technology company (TikTok). A $35,000 salary to a $120,000 salary. I can't believe it!

  • Sam S.



    I was referred to you guys by my best friend. They've used you in the past and couldn't stop speaking so highly of you all. I am now making 50% more than I my last job. I went from a Bank Teller at CitiBank to a Corporate Relationship Manager for Morgan Stanley.

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